My clinic was subjected to a 100% audit by a health department team yesterday, the first in Pudu area as far as I know. It is of course the government ‘s right to inspect any healthcare facility that they want to, and I will be the first to oblige any team wishing to audit my clinic.
The team was polite and professional, and went through quite thoroughly everything in the clinic. I like to commend their attitude and professionalism, unlike some of the stories I heard about other audit teams which could be quite rough and rude.
Luckily, I have been expecting this sort of things ever since a few months back. I have always kept to the law, and obeying whatever regulations they authorities put in place..
My poison drug books were kept accurate down to the last tablet , meaning that I can account for every drug that i prescribed under poison schedule (including tranquillizers and so on).
No drugs near expiry was detected. I have the usual oxygen tank (which has never been used, touch wood), suction meachines, drip sets, nebulisers and so on.
I have policy statements , patients’s register. I have files keeping track of the notifications which I submitted to the Health Departments upon diagnosing notifiable diseases such as dengue and even H1N1 .
My fridge complied with every specifications with the requirements, and I have installed a special thermometer (Zeal thermometer) with records daily the highest and lowest temperatures inside the fridge and I have a log book to record the temperature at 12 noon everyday, making sure that the temperature is kept at between 2 degree and 8 degree centigrade.
In the end, a few minor fault was found such as at the back of my clinic at the janitor area, my cleaner forgot to hang up the mop and place it on the floor, and I did not have an organisation chart displayed outside my room, with me on top of the arrow chart and my three nurses below , with their names specified.
Less than 10 days ago, we had a press conference ( I drafted the press statement as well as supplying all the statistics) calling the government to ensure the standards of the mushrooming medical schools, and that we highlighted the problems of too many housemen in our hospital wards leading to inadequate teachings and supervisions by senior doctors. This was reported in all major papers except Star and Nanyang, since the health portfolios are under the party that controls the majority shares of these 2 papers.
I have only good intention and that is to ensure that our healthcare standard is not compromised in our rush to produce 4000 doctors a year, without adequate qualified staff and training facilities. Healthcare is an important area in any nation, since everyone will inevitably need healthcare some time in their lives.