A good philosophy – iphone 4’s salvation

I am very impressed by this video presentation of Steve Jobs for Apple Computers, trying to explain and salvage the antenna problems faced by the new iphone 4 users .

Whether it is a company or a government, it should have the attitude of this man and his company..Make the ‘users” (=people) happy..

I am going to post a few pictures taken from this video on his presentations.  The phrases inside the brackets below the pictures are mine,  for  government leaders  (or businessmen or anyone trying to promote a product ) to consider and ponder.

We are not perfect . ( Governments are not perfect)

We are not perfect . Phones aren’t perfect.  ( Governments are not perfect. Policies aren’t perfect)

We want to make all our users happy. ( We want to make all our citizens happy).

We love our users. We try very hard to surprise and delight them. (We love our citizens. We try very hard to surprise and delight them)

We love our users. Macs, ipods, iphones, ipads, Apple TV, App store…( We love our citizens. Independent MACC, fair judiciary, professional law enforcers, freedom for  press and TVs, job creating stores and factories…)

When we fall short, we try harder. ( When the government leaders fall short, we try harder)….

No one is perfect. Everyone makes mistakes. Whether we try harder to correct our mistakes or just let it be differentiates  success from failure, excellence from mediocrity.

There is normally a great philosophy behind a great company. Similarly, there must be great philisophy behind a good government. I think it all boils down to whether it is “We love our users”, or ” We try to exploit our users”.  The days of the latters are long gone since people now are smarter and cannot be exploited anymore…

11 Comments (+add yours?)

  1. sammy
    Jul 22, 2010 @ 14:34:07

    this is a good example of ‘cleaning shit after it hits the fan’..earlier Steve said the iphone 4 was the best in design when he launched the phone. Obviously the boss doesn’t know much about his own products!

    Like

  2. SugarB
    Jul 22, 2010 @ 14:49:45

    Best or not it will be up to the consumers to decide.

    But really if it had alawys been a good JOB then a small misstep now can still be accepted if overall it is still delightful.

    But cannot compare with our 1Malaysia.
    Here one “Steve” says all the right things while the no 2 “Steve” the opposites.

    This is what is called duplicity!! I believe the malay word is umno.

    Like

  3. CYC
    Jul 22, 2010 @ 14:50:55

    中国Soho CEO潘石屹planned to build toilets first instead of classrooms when embarking on his charitable rural education project. Its a matter of priority based on needs. U needs a healthy body by nourishing your body with basic food and living in a hygiene environment to avoid falling sick. Education comes after that. This is a sign of love of children indeed. Not exploiting his generosity for a minute fame with the media. He build solid foundation instead of pure decoration to satisfy the senses.

    Streve Jobs too developed iphone guided by his passion of offering good product and service. Profit comes along as a derivative that drives his company to greater height.

    Like

  4. Rhan
    Jul 22, 2010 @ 15:12:38

    “There is normally a great philosophy behind a great company.”

    The philosophy is to develop something with the “creative” mind, patent the technology or product, outsource the production to a world factory and pay OEM maker USD 6 to do the assembly and sell it at USD 399, sue anyone that try to develop the same technology or product, and with all the money that he make, even a doctor say he is great.

    “Similarly, there must be great philosophy behind a “good” government.”

    The philosophy is to draft out a constitution with a “thief” mind, segregate the people into two group, outsource the economy to all the cronies and let the people subsidise all this thief , sue and ISA anyone that dissent and disagree, and with all the money the thief make, can we deny that they are actually great as well?

    We love our users? You buy that?

    Like

  5. klm
    Jul 22, 2010 @ 15:24:12

    Dr Hsu. Steve Job has no choice but to eat humble pie. This is a spin.

    And by the way, Najib did do this. Spinning.

    Like

  6. klm
    Jul 22, 2010 @ 15:26:18

    And oh, Dr Hsu. Apple did not say you get yor money back. It only said, it try better next time.

    Dont get caught with the spin.

    Like

  7. iamyuanwu
    Jul 22, 2010 @ 16:02:32

    Apple refused to acknowledge its antennae/reception problem until so many of its users started making lots of noise & tech journalist having a field day at Apple.

    So what did Jobs do? He went on stage and said other smart phones (Nokia, Samsung, Motorola, HTC) have the same antennae problem too. WTH?
    2 wrongs don’t make 1 right.

    Like

  8. petestop
    Jul 22, 2010 @ 20:52:55

    Choose Android phone instead !

    But then again, I’m always a supporter of alternative solution…ha..ha…

    …user of Google Nexus One… yeah, baby !

    Like

  9. Dr Hsu
    Jul 22, 2010 @ 21:02:38

    At least, they admitted their mistakes and that they are not perfect.

    In Malaysia, so many so-called top leaders talked like they only know best and they never can be wrong.. Even when they backtrack, they so not admit mistakes and that they are imperfect, but they will blame the backtracking on the people.

    So that is basically the difference in philisophy. Toyota recalled cars after much hoohaa, but look at our car companies, did they ever admit that some of their parts are not so good? There lies the difference in philosophy.

    Like

  10. clearwater
    Jul 23, 2010 @ 15:38:19

    How can our great leaders in the government be wrong? Compared to the people who keep voting them in despite their pathetic record of managing the country, they are absolute geniuses. It’s the many voters who are the fools and repeat fools many times over.

    Like

  11. disgusted
    Jul 23, 2010 @ 23:19:56

    It’s a very tall order for a racist and supreme arrogant party to firstly, admit mistakes. Secondly, to have a philosophy.

    The attitude is only a winning formula at all costs who don’t give a damn how the end must justify the means, or vice versa.

    Like

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