I am very impressed by this video presentation of Steve Jobs for Apple Computers, trying to explain and salvage the antenna problems faced by the new iphone 4 users .
Whether it is a company or a government, it should have the attitude of this man and his company..Make the ‘users” (=people) happy..
I am going to post a few pictures taken from this video on his presentations. The phrases inside the brackets below the pictures are mine, for government leaders (or businessmen or anyone trying to promote a product ) to consider and ponder.
We are not perfect . ( Governments are not perfect)
We are not perfect . Phones aren’t perfect. ( Governments are not perfect. Policies aren’t perfect)
We want to make all our users happy. ( We want to make all our citizens happy).
We love our users. We try very hard to surprise and delight them. (We love our citizens. We try very hard to surprise and delight them)
We love our users. Macs, ipods, iphones, ipads, Apple TV, App store…( We love our citizens. Independent MACC, fair judiciary, professional law enforcers, freedom for press and TVs, job creating stores and factories…)
When we fall short, we try harder. ( When the government leaders fall short, we try harder)….
No one is perfect. Everyone makes mistakes. Whether we try harder to correct our mistakes or just let it be differentiates success from failure, excellence from mediocrity.
There is normally a great philosophy behind a great company. Similarly, there must be great philisophy behind a good government. I think it all boils down to whether it is “We love our users”, or ” We try to exploit our users”. The days of the latters are long gone since people now are smarter and cannot be exploited anymore…