Many parts of the Klang Valley, including almost whole of PJ, Bandar Utama, Tropicana and part of Kuala Lumpur etc etc will have no supply of water for the next 48 hours because of some maintenance work to be carried out in a dam.
The notice of pending water disruption was made only yesterday, and many people were caught off guard and many knew only in the evening and there was of course a mad rush to stock up some water in containers.
If this cut in water supply is due to a sudden mechanical failure, then I can understand why the notice was sent out so late.
Apparently, this is only for maintenance, and so it must have been decided many weeks ago, or at least days ahead. Why the last minute notice really baffles me.
I think this is another case of Tidak Apa attitude in play. The water authority must have taken all its customers for granted. “You-need-me-and-I-don’t-need-you’ type of culture must have taken roots. Customers no longer comes first.
They, of all the people in the world should have understood how a sudden disruption in supply is causing difficulties not only to households, but to businesses and factories as well.
They have forgotten that the customers are the paymasters, and that they owe it to the customers and water users for their livelihood. That is the same problem with many in the civil service. They are supposed to serve the people, but instead, they think they are the ‘hands-and feet’ of the top leaders.
In the 60s , when I was a small boy and staying in Reservoir Garden Penang, we were always given a notice through distribution of a flyer from the water authority, days ahead of a water cut. So most families were well prepared for any water disruptions, at least the planned ones i mean. For the unplanned disruption due to mechanical failure, that was understandable, since all things made by human would fail eventually.
This disruption makes me think of the recent failings of the government or government linked services.
Just a few weeks ago, in the welcoming ceremony for Chinese Premier, the Backdrop contained certain Chinese words that sounded like Japanese; you can guess the meaning but the phrase was grammatically very wrong. This was from the Protocol Division that was supposed to be the elite of service.
Then the nude squat case of 2 Singaporean girls. According to their account, they went through a channel with green lights on top of the board, but there was no one manning the counter. After they went through, there was no alarm sounding, like what would happen when cars go through toll booth without paying.
Immigration counters are supposed to be the doors to the country. A immigration booth must be manned if the light is green, and there must be alarm system if anyone try to get across illegally. There must also be backup soldiers or armed enforcement officers from immigration, in case a car try to rump through the checkpoint.
Alas, two girls could just drive through, and no system there to check them.This is called “failing’, and the authority must bear some of the blame for the incident.
The girls did commit mistakes of not getting their passport chopped , but I am sure they did it out of ignorance more than anything else.
I have mentioned that the ‘manhole’ syndrome that i talked about has evolved to a Malaysian Syndrome. The above incidents are all examples of this syndrome. If this is not checked, we will have more failings, and eventually, we may end up along the sides of countries like Zimbabwe and Sudan. No wonder we have invited them for dialogue…..
Postscript: As a Malaysian, I do not like to point out our failings. I would have proudly written good things for the country,like the ones I did on the improved LRT service, and the improved passport issuing system, but unfortunately, there are really more and more failings which are making the people more and more disappointed.